Deep Expertise: Over 2500 cleanings completed

High-Quality Standards: Detailed checklist, extraordinary results

Single Use Supplies: Hygienic, recyclable cleaning materials

Eco-friendly Approach: Safe, green cleaning products

Trusted Partnerships: Preferred by high-end residential buildings

Professional Staff: Background checked, insured, and bonded

Flexible Services: Adaptable solutions with online booking​

Satisfaction Guaranteed

​

We offer a variety of house cleaning services, including:

Regular Home Cleaning

Deep Home Cleaning

Move-in/Move-out Cleaning

Vacation Rental Cleaning

After Event Cleaning

Post Construction Cleaning

You can contact us by phone, email, or through our website.

Phone: (800) 688-4779

Email: info@mmpeak.com

You can book a cleaning online or by calling us! We accept credit cards, debit cards, and PayPal.

Phone: (800) 688-4779

Website: www.mmpeak.com

Your presence is not mandatory during the cleaning. However, for first-time clients, we recommend an introduction to facilitate a personable relationship.

Absolutely! The Prime Cleaners takes pride in having hundreds of five-star reviews. Our cleaners are subject to thorough background checks at the federal and state level to ensure we only work with the best in the business.

We implement a rigorous vetting process, incorporating federal and state-level background checks, to ensure that our team of cleaners is nothing short of exceptional

The Prime Cleaners is fully licensed, bonded, and insured. We are licensed in the state of Florida and bonded through Hiscox.

Yes, after the initial visit, leaving a key is actually preferred. This ensures that our service is as convenient as possible for you.

Tipping is customary and greatly appreciated by our cleaning professionals. The amount is entirely up to your discretion and appreciation of the service provided.

You can request the same cleaner for each of your sessions.

Please note, our cleaners may occasionally need to take time off. If such a situation arises, we'll offer you the options to either reschedule or have an alternate cleaner handle your service.

Cleaning Tasks Included:

Kitchen: Ensure cleanliness of sink, countertops, cabinet faces (upper and lower), and stove top

All Rooms: Clean all exterior surfaces

Floors: Mop and vacuum

Bathroom: Thoroughly clean toilet, shower, handles, tub, and drain

Bedroom: Clean shelving, nightstands, bed frames, and tidy up bed

All Rooms: Wipe down all window sills

All services in a standard clean

Cleaning of baseboards

Polishing of light switches and door handles

Detailed dusting throughout all rooms

Polishing of back splashes and faucet fixtures

Light organization in all rooms (for detailed organization, select as an add-on)

An extra hour is included for high-detail areas

A Move Out or Move In cleaning is our most detail-oriented offering. The goal of this cleaning package is to restore the home to its original condition, ready and welcoming for the next occupants.

For first-time clients, we recommend a Deep Cleaning. This is a thorough cleaning that addresses areas not typically covered in a regular cleaning.

This is the best way to reset your home's cleanliness level, and future regular cleanings can then maintain it.

Yes! We offer exterior window cleaning.

In such a case, we will ask you whether you would like us to continue or if there are particular areas you would like us to prioritize.

Yes we provide all of the supplies.

We bring recyclable, single-use brushes, sponges, and towels for every cleaning. This ensures the highest hygiene standards by preventing cross-contamination between homes.

Other companies often re-use cleaning supplies from home to home, risking the spread of microorganisms (bacteria, viruses, etc.) among households.

We're mindful of the health of your family, pets, and our planet. All of our multi-purpose cleaning agents are non-toxic.

Each product we use is tested and approved for safety, performance, surface compatibility, and stability.

The only exceptions are for pink mold removal in bathrooms and difficult stains. In those instances, we use highly diluted bleach.

If you need to cancel your booking more than 24 hours before your scheduled cleaning, we're more than happy to process a full refund to the payment card you've provided.

​

In case you have to cancel your appointment within 24 hours of the scheduled time, we do need to charge a modest $40 fee. This is to partially cover the cost of reserving your time slot and to compensate our cleaning professionals who've set aside their time for your service.

​

And, if an unforeseen circumstance causes you to cancel on the day of the cleaning itself, we'll need to charge 50% of the estimated booking quote. This is because our cleaners have already allocated their day to serve you, and it's challenging for them to fill that time slot at such short notice.

​

We appreciate your understanding and cooperation with our policies. They help us to continue providing the best service possible to all of our valued clients, including you!

At The Prime Cleaners, we understand that schedules can change. As long as you provide us with a notice 24 hours before your originally scheduled cleaning, we will reschedule your service at no extra cost.

For more details, please check our Cancellation & Refund policy.

Call or text us, we'll do it for you!

If you would like to do it, then log into your account and navigate to “Your Info & Billing” section. Scroll down on that page and you will find an option for 'Billing Information' where you can modify your billing details, address, and manage your current service subscription.

We won't bill you if you decide to skip a scheduled cleaning, as long as the reschedule is done outside the 24-hour window.

If it's within the 24 hours, there will be a $40 last-minute reschedule fee.

You will be charged after the booking is complete.

Please note that our payment processor(Stripe), does a payment hold on your account 24 hours prior to the booking, this is a routine verification of funds.

However, you are only officially charged after the booking is complete. This practice helps us reserve your preferred date and time, and it also safeguards against fraudulent billings.

Our rates are set based on the information you provide during the booking process and are non-negotiable. We take pride in our work and the value that we provide.

The cost of house cleaning depends on the size of your home, the level of cleaning you need, and the frequency of cleaning. We offer a variety of pricing options to fit your budget.

Absolutely! At The Prime Cleaners, we proudly offer substantial discounts based on your cleaning frequency.

If you schedule a weekly cleaning service with us, we provide a generous 15% discount.

And if a bi-weekly cleaning service suits you better, we offer a 10% discount for that as well

Our hours of operation are:

Monday – Saturday: 8am - 7pm

Sunday: 9am - 5pm

Do you work on Weekends?

To ensure we provide a wonderful working experience for our teams, we don’t work on Sundays. This allows our crews to rest and to fully enjoy their family time.

Yes! While our operational hours may be limited on those special days, we encourage you to reach out to us directly via text.

We are always ready to assess your situation and will do our best to accommodate your needs during these times.

​

Absolutely! We believe in the quality of our service so much that we back it up with a 100% satisfaction guarantee.

We always encourage our customers to do a walk through with the crew especially if it is the first time we are cleaning your home. This helps guarantee that all the important details are covered.

Yes! After each cleaning, we strongly encourage doing a walkthrough with our lead cleaner. This allows you to personally verify that all aspects of the cleaning meet your expectations and standards.

It's also an excellent opportunity to point out any areas you'd like us to pay particular attention to in future cleanings.

While such incidents are extremely rare with our experienced cleaning staff, accidents can occasionally occur.

In such an event, we ask that you contact our office immediately. We will then work with you to find a resolution.

No, we have a strict policy against cleaning homes where indoor smoking is permitted. This policy helps us ensure a positive experience for our customers while also safeguarding the health and safety of our cleaning professionals.

We're committed to delivering the best service possible. If you're not happy with our service, please get in touch with us immediately.

Thank you for speaking highly of us to your friends and family. It means the world to us and we will ensure we provide them with an excellent experience.

Please have your friend or family member text or call our office number (800) 688-4779 and we will give them a $15 cleaning credit

The organization add-on focuses on areas of your home that often become cluttered. This could include pantries, bedroom closets, bathroom counters, entryways, kitchen counters, etc. The additional time allows for thorough organization in these areas.